Soft Power Skills
For Sales
Communication
Influence and Persuasion
Creativity and Curiosity
Emotional Intelligence
ESP | ENG
Answer this question before moving forward
Do you think that a sales team that can effectively communicate the value of your product, solution or service, be persuasive and influence customers, be curious to solve problems and present options creatively, and also show empathy and demonstrate high individual confidence, would you be more successful in your sales?
Congratulations!
Our program will be of great help to achieve your goals. Here we present the modules of the program.
Persuasive
Communication
Upon completion, you will have learned to:
- Build memorable messages based on the power and art of Storytelling.
- Transmit clear, concise, relevant messages that capture the audience's attention.
- Articulate value and differentiation to motivate the decision.
18 Modules
A practical case is developed throughout the program, where each concept learned will be applied.
Problem
Resolution
Upon completion, you will have learned to:
- Harness the power of empathy to have a better understanding of the customer and discover new needs.
- Expand and improve the definition of the problem and generate creative solutions.
- Prototype and Iteratively Improve sales process.
10 Modules
A practical case is developed throughout the program, where each concept learned will be applied.
Influence &
Persuasion
Upon completion, you will have learned to:
- Have a greater understanding of customer behavior.
- Strengthen relationships with clients.
- Increase closing rates.
12 Modules
A practical case is developed throughout the program, where each concept learned will be applied.
Emotional
Intelligence
Upon completion, you will have learned to:
- Achieve better self-awareness and emotional control.
- Achieve acceptance of present emotions without judging them.
- Nurture yourself with positive emotions for more conscious decision-making.
- Transform knowledge and experience into lasting habits.
Conscious Leadership
5 Modules
Based on the I-RAIN Conscious Leadership Model
A practical case is developed throughout the program, where each concept learned will be applied.
9 Benefits of Training Sellers in Soft Skills to Improve Productivity and Their Ability to Influence
1.Improved Communication and Relationships
Soft skills such as effective communication, active listening and empathy allow salespeople to build strong relationships with customers, better understand their needs and build trust.
2. Increased Persuasion and Influence
Developing skills such as ethically sound persuasion and influencing allows salespeople to present their products or services more convincingly, guiding customers toward positive purchasing decisions.
3. Effective Objection Handling
Soft skills equip salespeople to address customer objections with calm, professionalism, and empathy, turning them into opportunities to strengthen the relationship and close the sale.
4. Problem solving and critical thinking
Soft skills allow salespeople to identify and solve problems creatively, adapting to the specific needs and challenges of each client.
5. Improved teamwork and collaboration
The ability to collaborate effectively with colleagues and internal departments is essential to sales success, driving overall efficiency and productivity.
6. Greater adaptability and stress management
Soft skills such as emotional intelligence and resilience help salespeople manage stress, adapt to changing situations, and maintain a positive attitude in the face of challenges.
7. Improved self-motivation and commitment
Developing skills such as self-awareness and self-regulation allows salespeople to maintain high motivation, commitment, and focus on achieving their goals.
8. Higher employee retention
Employees who feel valued and invested in their professional development are more likely to stay with the company, reducing turnover and associated costs.
9. Improvement of the company image
A sales team with solid soft skills positively represents the company, generating trust and loyalty among customers.
Transform uncertainty into confidence and confidence into growth.
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Did you know that a study by MIT Sloan researchers found a 250% return on investment in eight months for companies that provided soft skills training?
The training increased productivity and empowered employees, suggesting significant benefits for both employers and employees.d y empoderó a los empleados, lo que sugiere beneficios significativos tanto para los empleadores como para los empleados.
